Data Erasure Guide
BodyTracker does not require an account. You can erase the content associated with the current installation from inside the app.
How to erase your data
- Connect the device to the internet.
- If you previously used iCloud synchronization, sign in to the same iCloud account.
- Open BodyTracker and go to Settings.
- Select Erase BodyTracker Data.
- Review the scope and exclusions, then confirm. Keep the app open until it reports completion.
If a stage fails, BodyTracker identifies the stage and offers Retry. It does not report success after a partial erase.
What the action erases
- progress photos, body measurements, custom measurements, and related dates or labels from BodyTracker’s local database;
- corresponding BodyTracker records in the private iCloud/CloudKit database available to the signed-in Apple account;
- body-mass samples that BodyTracker itself wrote to Apple Health;
- feedback submissions and the pseudonymous feedback installation record associated with this installation;
- profile values, targets, units, synchronization state, and other personal app settings; and
- local analytics and diagnostic identifiers and unsent data where the provider SDK supports it. Analytics & Diagnostics is turned off.
What remains
- Apple purchase history and paid entitlement: retained so purchases can be restored and paid access honored.
- Minimal local and private iCloud erasure state: contains an erasure generation and time, not photos or body information. Updated devices use it to prevent older records from returning.
- Photos exported to Apple Photos: BodyTracker cannot reliably identify or erase independent copies. Delete them in Photos if desired.
- Health data from other apps or devices: BodyTracker deletes only samples it authored.
- Historical analytics, crash, performance, and aggregate statistics already held by providers: the in-app action resets local identifiers and stops future collection but does not submit provider-level historical deletion requests. Provider retention schedules continue to apply.
- Records required by law, security, fraud prevention, or legal claims: retained only when and for as long as necessary.
Other devices and uninstalling
Update BodyTracker on devices connected to the same iCloud account before erasing. Updated devices apply the private erasure marker before synchronizing. An older version may not understand the marker. Uninstalling the app by itself removes local app storage through iOS but does not notify the feedback service or erase independent Apple Photos copies.
If you cannot use the app
Email support@bodytracker.app with “Privacy request” in the subject. Explain that the request concerns BodyTracker and provide only the information reasonably needed to locate the relevant pseudonymous installation. Do not send health information or photos by email.